LAST DATE FOR APPLY: NOT SPECIFIED
Naukri in Google 2022
Naukri in Google ,this company is releated to technology sector. Which needs job persons or employees who are eligible to apply for the Google company recruitment
2022.So applicants are invited application for the recruitment to the post of Customer Experience and Quality Manager, Operations and Practices So any interested applicant
kindly read this job post carefully in details bellow and take the necessary action to getting the jobs.
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Customer Experience and Quality Manager, Operations and Practices
Hyderabad, Telangana, India
QUALIFICATION & EXPERIENCE:
Candidate should have Bachelor’s degree or equivalent practical experience
7 years of experience with global operations in an extended workforce business/shared services environment
Experience in data, insights, and analytics
Own responsibility for Quality Assurance and Customer Experience group results and measurements.
Plan, dispatch, and land future verification quality cycles, systems, and measures, and report results. Track and scale victories, underlying driver issues in plan/execution, and guarantee business impacts.
Use partner the executives to lead plans in a matrixed, cross-useful, and worldwide climate.
Ponder robotization/AI with respect to quality and client experience. Convey efficiencies and quality results.
Drive normalization across conveyance areas on cycles and techniques to guarantee consistency in encounters and key execution marker (KPI) conveyance.
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