SBI Card Recruitment 2022 for Senior Executive – Customer Services in Gurugram

  • Full Time
  • Private Jobs
  • Gurugram
  • Posted 5 months ago

Naukri in SBI Card 2022

 

Naukri  in SBI Card published in 12-07-2022,this company is releated to Financial sector. Which needs job persons or employees who are eligible to apply for the SBI

Card company recruitment 2022.So applicants are invited application for the recruitment to the post of Senior Executive – Customer Services in Gurugram. So any interested

applicant kindly read this job post carefully in details bellow and take the necessary action to getting the jobs.

hindjobs.org wish you all the best.

 

POST NAME:

Senior Executive – Customer Services

JOB POSTING DATE:

12-07-2022

 

JOB LOCATION:

Gurugram, India

 

JOB TYPE:

Full time

 

SALARY:

Not Specified

 

QUALIFICATION & EXPERIENCE:

Graduation from recognized University

Total Experience-

1-3 years experience is customer service industry

Relevant Experience in a field Complaints handling / Process improvement/customer relationship management experience / 2 years’ experience in handling similar profile would be added advantage.

RESPONSIBILITIES:

Would be important for the client administrations group dealing with Inbound calls/outbound from Credit Card holders Needs to guarantee all Customer Services Requests, Complaints and Queries are settled according to the TAT characterized Employee is supposed to show best expectations in call quality and item information to follow through on standout client experience. Give constant sources of info and raise warnings on process holes Responsible for accomplishing focuses consistently like AHT, Productivity, Cross sell, maintenance, First call goal, Call Quality, CSAT alongwith guaranteeing excellent of administration with zero unscheduled leaves/non-attendance Job requires Compliant to Business Policy, cycles and strategies.

 

LAST DATE FOR APPLY:

23-09-2022  02:34 PM

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